Safeway Moving Inc

The company offered outstanding service to me when I relocated during the peak summer season. The team delivered their services exactly when promised and completed the wo ... Read More The company offered outstanding service to me when I relocated during the peak summer season. The team delivered their services exactly when promised and completed the work more quickly than I expected despite working in their peak season.

Kyle Hinckley3 reviewsUSRated 1 out of 5 stars2 days agoA Masterclass in IncompetenceA Masterclass in Incompetence and GhostingIf you value your sanity, your belongings, ... Read More Kyle Hinckley3 reviewsUSRated 1 out of 5 stars2 days agoA Masterclass in IncompetenceA Masterclass in Incompetence and GhostingIf you value your sanity, your belongings, or even the bare minimum of communication, run from Safeway Moving. Our cross-country move turned into an absolute nightmare, and the root of the disaster? Eric — our so-called “account manager.”During the sales process, Eric was Mr. Responsive. “I’m your man,” he said. “Call me anytime during your move.” That quickly turned into radio silence. No returned calls, no emails, no texts — not a single response since our stuff was picked up over two weeks ago.We’re sitting here with no idea where our belongings are, no timeline, no updates, and absolutely no help. It’s like they vanished with our life in the back of a truck. Safeway Moving isn’t just disorganized — they’re shady. There’s zero accountability, and once they have your money, you’re on your own.Do not trust this company. Do not fall for Eric’s slick talk. We were scammed by someone who pretended to be on our side, only to disappear the moment we needed him most. Total bait-and-switch operation.Avoid Safeway Moving at all costs.Date of experience: April 12, 2025

The start was good but the finish was a disaster.They damaged our 75-inch TV and several kitchen items, and after jumping through endless hoops to file a claim (which was ... Read More The start was good but the finish was a disaster.They damaged our 75-inch TV and several kitchen items, and after jumping through endless hoops to file a claim (which was designed to frustrate you into giving up), we were offered a laughable refund of around $140. Are you kidding me? That doesn’t even begin to cover the cost of the TV, let alone the other damaged items.It’s now been over two months, and we still haven’t received a refund check. Every time we follow up, it’s the same runaround. The whole process is exhausting and feels like a scam. The claims process is long, tedious, and intentionally confusing. It’s clear they don’t stand by their service and hope you’ll give up before getting any compensation.I deeply regret ever trusting this company with our move. The stress, the loss, the time wasted—it’s not worth it. I will never recommend Safeway Moving Company to anyone. Save yourself the nightmare and go with literally anyone else.

The team was outstanding. All their members arrived on schedule while maintaining full professionalism and working without delay. The team operated like a well-functionin ... Read More The team was outstanding. All their members arrived on schedule while maintaining full professionalism and working without delay. The team operated like a well-functioning machine to perform their tasks rapidly although they maintained full attention toward protecting our belongings. I plan to repeat my use of their services.

If you value your sanity, your belongings, or even the bare minimum of communication, run from Safeway Moving. Our cross-country move turned into an absolute nightmare, a ... Read More If you value your sanity, your belongings, or even the bare minimum of communication, run from Safeway Moving. Our cross-country move turned into an absolute nightmare, and the root of the disaster? Eric — our so-called “account manager.” During the sales process, Eric was Mr. Responsive. “I’m your man,” he said. “Call me anytime during your move.” That quickly turned into radio silence. No returned calls, no emails, no texts — not a single response since our stuff was picked up over two weeks ago. We’re sitting here with no idea where our belongings are, no timeline, no updates, and absolutely no help. It’s like they vanished with our life in the back of a truck. Safeway Moving isn’t just disorganized — they’re shady. There’s zero accountability, and once they have your money, you’re on your own. Do not trust this company. Do not fall for Eric’s slick talk. We were scammed by someone who pretended to be on our side, only to disappear the moment we needed him most. Total bait-and-switch operation. Avoid Safeway Moving at all costs.

A lot of heavy and awkward furniture was moved without any problems. Each item was carefully taken apart and then put back together again. A lot of heavy and awkward furniture was moved without any problems. Each item was carefully taken apart and then put back together again.

Our move came unexpectedly due to a lease change, and we barely had time to process it. From the first phone call to the last box unloaded, Safeway Moving Inc crew worked ... Read More Our move came unexpectedly due to a lease change, and we barely had time to process it. From the first phone call to the last box unloaded, Safeway Moving Inc crew worked like clockwork. They were calm, fast, and professional – which was exactly what we needed during a stressful transition. Great work by the crew!

They wrapped my sectional couch in protective material and carefully rolled it up and down a set of stairs without damaging it. They even removed the legs and reattached ... Read More They wrapped my sectional couch in protective material and carefully rolled it up and down a set of stairs without damaging it. They even removed the legs and reattached them after unloading to ensure a proper fit.

I called them in a panic because another mover canceled on me at the last minute. They managed to squeeze me in, and I couldn’t be more thankful. Even on short notice, ... Read More I called them in a panic because another mover canceled on me at the last minute. They managed to squeeze me in, and I couldn’t be more thankful. Even on short notice, they showed up with a full team and all the right equipment. They worked quickly but didn’t cut corners. My move was done in record time, and I didn’t have to lift a finger. Highly recommend!

I was super stressed about moving, but these guys made it a breeze. They were organized and efficient, and they answered all my silly questions patiently. They helped me ... Read More I was super stressed about moving, but these guys made it a breeze. They were organized and efficient, and they answered all my silly questions patiently. They helped me find a parking spot for the moving truck! I was so grateful for their help.