Americas Moving and Storage

The movers had all they needed to move the huge, heavy tools from my husband's workshop. They successfully disassembled his workstation. Best wishes. The movers had all they needed to move the huge, heavy tools from my husband's workshop. They successfully disassembled his workstation. Best wishes.

Due to the strict rules of the high-rise building into which we were relocating, the movers were well-prepared. They coordinated with the building manager, used the eleva ... Read More Due to the strict rules of the high-rise building into which we were relocating, the movers were well-prepared. They coordinated with the building manager, used the elevator that was reserved, and completed the task in the allocated time.

They contacted the day prior to the move to confirm the appointment and provided me a 30-minute warning on the day of the move. Great expression of ideas. ... Read More They contacted the day prior to the move to confirm the appointment and provided me a 30-minute warning on the day of the move. Great expression of ideas.

When we had to change the date of our move due to an emergency in the family, the company was really kind. Rest assured, there were no rescheduling fees—they just made ... Read More When we had to change the date of our move due to an emergency in the family, the company was really kind. Rest assured, there were no rescheduling fees—they just made it work. The crew moved quickly and courteously because they were aware that we had already had a rough week. Finding that degree of empathy is challenging.

Although the driveway was not yet prepared for my move into the new house, they accommodated my needs and hauled everything in from down the street at no additional expen ... Read More Although the driveway was not yet prepared for my move into the new house, they accommodated my needs and hauled everything in from down the street at no additional expense. Extremely excellent!

My entire move was done in under 7 hours, but they didn’t cut corners. Every piece of furniture was wrapped in blankets, padding and shrink wrap. They even brought ward ... Read More My entire move was done in under 7 hours, but they didn’t cut corners. Every piece of furniture was wrapped in blankets, padding and shrink wrap. They even brought wardrobe boxes for our hanging clothes, which I hadn’t asked for but came in handy. The move couldn’t have been smoother!

I have been sitting in my empty house since I arrived. They picked up on June 5th and first date for delivery was June 8th. It is now June 24th. After several calls to cu ... Read More I have been sitting in my empty house since I arrived. They picked up on June 5th and first date for delivery was June 8th. It is now June 24th. After several calls to customer service all I got was they “would call dispatch for an update and call me back”. Guess what? No call backs. I still do not have my move load to this date buyer beware. The movers charged extra for picture boxes to the tune of 750 extra. Then they said I used more cubic feet than I ordered, which is not true. I was quoted 60 small moving boxes only used 35. I was quoted two queen beds only took one. I was quoted a dresser that I was sold prior to my move. Got charged more money for extra space. When I asked to get in the truck I was denied access to measure for myself. The movers spoke no English and had to communicate through text translation. I’m beyond pissed. I will be calling to Florida AG to file a complaint and I will also call the BBB to file a complaint. Today is 14 “business” days as stated in the contract. Guess what? I’m still sitting on a foldout chair. I don’t know how this company has 4 star reviews. This has been a nightmare.

The thought of leaving her long-term house made my elderly aunt very sad. Extremely polite and patient movers. They were very careful as they packed her things, and the ... Read More The thought of leaving her long-term house made my elderly aunt very sad. Extremely polite and patient movers. They were very careful as they packed her things, and they let her take her time saying goodbye to each room. Moving was more of an enjoyable experience than anything else.

We were in capable hands as soon as they entered the room. They covered every piece of furniture with blankets, applied foam and anti-static film to our gadgets, and deve ... Read More We were in capable hands as soon as they entered the room. They covered every piece of furniture with blankets, applied foam and anti-static film to our gadgets, and developed a plan for our sensitive items. I've never had a relocation this well-planned.

The crew was extremely kind and attentive, and they went out of their way to make sure I was at ease. After they unloaded the truck, they offered to help me move furnit ... Read More The crew was extremely kind and attentive, and they went out of their way to make sure I was at ease. After they unloaded the truck, they offered to help me move furniture to make sure everything was just right. The little things matter a lot.