Dumbo Moving and Storage

I had to relocate from a studio apartment to a shared house across the city, and I didn’t have a lot of stuff. This company’s crew still treated it like a full-size m ... Read More I had to relocate from a studio apartment to a shared house across the city, and I didn’t have a lot of stuff. This company’s crew still treated it like a full-size move, wrapped every dish and taped each box carefully. They didn’t rush through just because it was a small job and I appreciated it a lot!

After living in a house for thirty years, the thought of relocating to a small condo was overwhelming. The movers were incredibly understanding and patient. They offered ... Read More After living in a house for thirty years, the thought of relocating to a small condo was overwhelming. The movers were incredibly understanding and patient. They offered me advice on storage options and helped me determine what to keep and what to discard. Their generosity meant the world to me.

I was hesitant to use movers again after a negative experience with another moving firm. The way they handled my belongings showed their skill and care. I was concerned a ... Read More I was hesitant to use movers again after a negative experience with another moving firm. The way they handled my belongings showed their skill and care. I was concerned about a few large antiques, but they arrived in great shape because the wrapping and securing were done with great care. I have never had a better moving experience.

I worried about the complications of my out-of-state move, but this company’s professionals managed everything with precision. Everything arrived on schedule, my goods ... Read More I worried about the complications of my out-of-state move, but this company’s professionals managed everything with precision. Everything arrived on schedule, my goods were unharmed, and there was always excellent communication. I couldn't have asked for more!

Our previous movers ghosted us the morning of the move, so we booked this crew on extremely short notice. We were expecting a patchy experience, but they showed up on tim ... Read More Our previous movers ghosted us the morning of the move, so we booked this crew on extremely short notice. We were expecting a patchy experience, but they showed up on time with a full team and treated it like any other job. Their professionalism was commendable!

I had to add a stop on short notice to pick up a few things from a storage unit. They adjusted the route, didn’t charge extra, and loaded those items with the same care ... Read More I had to add a stop on short notice to pick up a few things from a storage unit. They adjusted the route, didn’t charge extra, and loaded those items with the same care. They didn’t act like it was an inconvenience, which I appreciated more than I expected!

Everyone at the company was friendly and reassuring from the start. They assisted us with everything and offered us valuable advice. It was also reasonably priced. This b ... Read More Everyone at the company was friendly and reassuring from the start. They assisted us with everything and offered us valuable advice. It was also reasonably priced. This business is the best!

We had to move out of state for a job transfer, and Dumbo Moving and Storage moving team coordinated everything from start to finish. They kept in touch during the drive, ... Read More We had to move out of state for a job transfer, and Dumbo Moving and Storage moving team coordinated everything from start to finish. They kept in touch during the drive, gave arrival estimates, and unloaded with the same care and speed they had at pickup. It was one of the most organized operations I’ve ever seen. Truly a job well done!

I gave up hope because my sofa was too big to fit through the apartment door. After carefully disassembling everything, the movers brought it inside and reassembled it w ... Read More I gave up hope because my sofa was too big to fit through the apartment door. After carefully disassembling everything, the movers brought it inside and reassembled it without a hitch. How incredibly selfless!

The people that came to move our things dragged our bare mattresses on the floor, and only wrapped up the mattresses after we mentioned something to them. They dragged ou ... Read More The people that came to move our things dragged our bare mattresses on the floor, and only wrapped up the mattresses after we mentioned something to them. They dragged our other furniture along the floor too. We obviously have a lot of damage, but they also didn't even put anything together correctly. I had to go around fixing the furniture after they left. Moreover, one of the furniture items i can't put together because they didn't bring all the pieces from the truck. I called the company to inform them, and they couldn't be more apathetic. It's been two weeks and we still haven't heard back from them. Absolute joke.