Dumbo Moving and Storage

These people will shake you down for money and hold your belongings hostage. Don’t under any circumstances use this company. These people will shake you down for money and hold your belongings hostage. Don’t under any circumstances use this company.

They knew what to do and started working right after they arrived. They were very experienced and needed little to no instructions which was great. They took excellent ca ... Read More They knew what to do and started working right after they arrived. They were very experienced and needed little to no instructions which was great. They took excellent care of all our things and had the move wrapped up within few hours. We are thoroughly impressed!

They went above and beyond by repacking some items to protect them from damage during transportation. The final amount didn't go over my budget because I gave them a pric ... Read More They went above and beyond by repacking some items to protect them from damage during transportation. The final amount didn't go over my budget because I gave them a price quote.

These movers were incredibly speedy and efficient! It was a fantastic moving experience with them. They treated my belongings with the utmost consideration. They are the ... Read More These movers were incredibly speedy and efficient! It was a fantastic moving experience with them. They treated my belongings with the utmost consideration. They are the epitome of professionalism in the moving industry. I absolutely suggest their services.

I've used Dumbo twice and would definitely recommend their moving services. They moved my entire life from NY to FL 4 years ago. My possessions were delivered way ahead o ... Read More I've used Dumbo twice and would definitely recommend their moving services. They moved my entire life from NY to FL 4 years ago. My possessions were delivered way ahead of the quoted date, which was amazing. I used them a second time recently to transport furniture again from NY to FL when a family member passed away. They are attentive and reply super fast, and the quotes are really great considering the physical moving and driving. The guys doing the moving and driving are so polite and gentle with your belongings. I'd definitely recommend them and would use them again if needed.

These movers are perfect and a whole package for any shifting you possess. The best part is that they're affordable and transparent about everything. They don't lie or ke ... Read More These movers are perfect and a whole package for any shifting you possess. The best part is that they're affordable and transparent about everything. They don't lie or keep things from the client. We were very happy with our moving experience from start to finish. We wont hesitate to recommend!!

The consistency of services at this company is world-class. I don’t think I have been this impressed with any company before but then again I have also not seen such ta ... Read More The consistency of services at this company is world-class. I don’t think I have been this impressed with any company before but then again I have also not seen such talented individuals as well. However, I can absolutely attest for this company’s services, they’re truly unreal!

DO NOT USE DUMBOI used Dumbo Movers for a short move from NY to NJ in September 2011 with storage for one day in the middle of the pick-up and delivery. 1. Movers showed ... Read More DO NOT USE DUMBOI used Dumbo Movers for a short move from NY to NJ in September 2011 with storage for one day in the middle of the pick-up and delivery. 1. Movers showed up 1 hour late2. One experienced guy, 2 semi-new and one who had never moved anything in his life3. Despite their policy for newbies not touching and packing a customer's items, the new guy packed my things and did a horrible job4. Took twice the time to pack because the new people didn't know what they were doing5. When my items were dropped off, almost every single furniture item was broken - bed headboard was smashed in 5 places, two dining table chairs legs were broken, remaining chairs and the table were badle scratched, broken china and so on.6. So so so unprofessional - their delivery crew, upon seeing all the damage, openly spoke about how the packing crew were low-quality and careless!! Their own people bad-mouthing each other7. Didn't help me one bit to file a claim and despite sending their claim company 25 photos of all the damage and very detailed letter about how things were handled, I got NOTHING in compensation because they were not liable and I didn't have insurance!!When you see so many 5 star reviews - please think about it for a second and recognize that they are fake! Do not use Dumbo ever..PLEASE.

Don't use this company regardless of their low rate. You will pay plenty later with all of your possessions broken, scratched, damaged, dusty, dirty, bended, etc. The cre ... Read More Don't use this company regardless of their low rate. You will pay plenty later with all of your possessions broken, scratched, damaged, dusty, dirty, bended, etc. The crew was simply rude and very slow. They contradicted everything that was promised by the administration at the time of signing the initial contract. They lied about packing and protecting furniture in the truck. A few blankets that they used to cover sofa an mattress left both covered with the black dust and dirt that didn't come off. They even manage to dent and bent a piece that is 5 inches diameter stainless steel. Seems impossible for an average man, perhaps they do it on purpose? Overall experience deserves a negative star.

I moved from NY to TX and purchased over $300 of my own heavy duty moving blankets because my things were going to be in storage for some time. The salesperson and I disc ... Read More I moved from NY to TX and purchased over $300 of my own heavy duty moving blankets because my things were going to be in storage for some time. The salesperson and I discussed this point for a very long time because my furniture is not IKEA, it's good quality I received as wedding gifts the year before. I told everyone that went to pick up the furniture and let the warehouse know in Texas as well. This is all documented. When everything was delivered none of the furniture had blankets and pretty much everything was scratched. I am BEYOND disappointed. Terrible service and now nobody is available to respond!