Mayzlin Relocation LLC

Excellent moving service. I schedule my move just days before and they were able to fit me in no problem! My crew were so fast and polite. They quickly got things packed ... Read More Excellent moving service. I schedule my move just days before and they were able to fit me in no problem! My crew were so fast and polite. They quickly got things packed up from my storage units and loaded everything with care and efficiency. They finished earlier than expected too. I've moved several times and this one was exceptionally smooth. I would recommend this company and this crew to everyone. Very pleased with how it worked out.

Today we moved with the help of Mayzlin Relocation LLC, and everything went smoothly since they worked hard, was kind, and did a terrific job; they were careful with all ... Read More Today we moved with the help of Mayzlin Relocation LLC, and everything went smoothly since they worked hard, was kind, and did a terrific job; they were careful with all of our stuff and treated them as if they were their own.

Anthony calm and confident approach to every aspect of the move was incredibly reassuring. Their consistently outstanding service and our smooth and enjoyable communicati ... Read More Anthony calm and confident approach to every aspect of the move was incredibly reassuring. Their consistently outstanding service and our smooth and enjoyable communication are sincerely appreciated.

A first-rate company. My recently purchased furniture was delivered in fantastic condition, all thanks to the blood, sweat and tears of the moving crew that was appointed ... Read More A first-rate company. My recently purchased furniture was delivered in fantastic condition, all thanks to the blood, sweat and tears of the moving crew that was appointed to me. Their efforts are of utmost importance and value to me. I salute them!

I had to leave my family and move to VA for a job, Leonardo has made sure there are no more problems. In addition to offering a lower rate, they were also flexible with m ... Read More I had to leave my family and move to VA for a job, Leonardo has made sure there are no more problems. In addition to offering a lower rate, they were also flexible with my itinerary.

My daughter was planning a move from Richmond, VA to New York City. Because of the starting date for a new job, she had to make the move quickly and did not have time to ... Read More My daughter was planning a move from Richmond, VA to New York City. Because of the starting date for a new job, she had to make the move quickly and did not have time to do research for a moving company. I offered to do the research and recommend three companies. Based on my research, I recommended Mazlan Relocation. We looked at their reviews online and they were mostly very positive. That was a good sign, However, we did not look at the reviews on the Better Business Bureau, which was a mistake. There were too many complaints about problems similar to the ones my daughter experienced. It made me wonder about the authenticity of the many positive reviews on their website. My initial contact with Mazlan was with Michael Anthony. He was very helpful, explained lots of things to me about moving, provided useful information about insurance requirements, shuttle service, packing, etc. In addition he was very pleasant to talk with. He told me it was a family business which I also saw as positive. My daughter signed a contact with Mazlan to pack and move her belongings. On Oct. 25, two men came to pack and pick up. All inventory had been agreed upon and they did not identify any additional items that were not on the list. The men did a good job. I asked where they were taking the items and was told they go to the warehouse. We had been told that delivery could take 7-10 days. To me that meant 7-10 days from pickup. My daughter interpreted it to mean 7-10 from the date she could accept delivery, which was Nov. 1, the day she could move into her apartment. She was content with the fact her belongings would arrive between Nov 1-10, She asked for at least two day’s notice because she needed to take off from her new job and reserve the freight elevator in her building. She had informed Mazlan that the building allowed move-ins on Mon-Fri. Only. No weekends. My daughter was called on Nov. 2 and told they would deliver on Nov. 4 and would call her the morning of Nov. 3 to let her know the time of arrival. She arranged to be out of the office and scheduled the elevator. Things fell apart after that. On the afternoon of Nov 3, I got a call from Mazlan informing me that their truck broke down and delivery would be next week (Not sure why they called me in VA instead of calling my daughter in NY whom they had been dealing with). I could not believe what I was hearing!. What kind of established moving company could not have a truck fixed or replaced for a whole week to accommodate their customer. Only one truck! They could give no date the following week so she was at their mercy. In the meantime she is in a vacant apartment sleeping on an air mattress. The positive side was she had a place to stay. Next disappointment: She was contacted on Nov 9 and told they would deliver on Nov 11. Again, she made the necessary arrangements for the arrival of the movers. No such luck! When she had not heard from Mazlan the morning of Nov 10 about arrival time, she called them that afternoon. She was told they wanted to deliver on Sun , Nov. 14 because they had another load to pick up in VA and wanted to pick that up and make both deliveries. Mazlan gave no consideration to how they would be inconveniencing a client whom they had already disappointed once. They were thinking only of themselves. My daughter pleaded to have her things delivered as scheduled and not wait for an additional pickup. She reminded the caller that her building does not allow weekend move-ins so Sun was not an option. The only person in customer service who had been somewhat helpful said she’d see what she could do. Shortly thereafter, she called back to say they could deliver Sat. morning. Again she said no weekend move-ins are allowed. They finally agreed to deliver on Mon. Nov. 15 at 1pm. Nov. 15, 1pm came and no movers. She was finally contacted that they would arrive around 3pm. They actually arrived about 4:15 pm. She was then informed about the long haul fee ,which they say was in the contract Michael told me about the elevator and step fee but said nothing about the long haul fee. Unpacking began. Not at all surprised, some things were broken and packing obviously was not done by professional packers. The day after delivery, I attempted to contact Michael Anthony, to whom I originally spoke and I have not been able to reach him. A recording comes on directing the call to someone else’s voicemail. If you decide to use Mazlan, you do so at great risk!

Wish i could make this negative stars!!! Moving from ny to fl and its been a complete nightmare! Expected delivery date was July 15th and our stuff has still not made it ... Read More Wish i could make this negative stars!!! Moving from ny to fl and its been a complete nightmare! Expected delivery date was July 15th and our stuff has still not made it to our new home. We have called every day possible and they tell us a different story every time that results in nothing but lies and false hope. And they expect the rest of their money now before they will deliver our stuff. 35 years of our lives is in their hands and we are losing hope that we will ever see our stuff again. I warn you check into these companies before paying them and getting robbed!

This is the most slipshod company ever used. From delays, to theft, to ruination of items worth thousands, they are a full scam operation such as -every box labeled Fragi ... Read More This is the most slipshod company ever used. From delays, to theft, to ruination of items worth thousands, they are a full scam operation such as -every box labeled Fragile with red sticker never delivered. Theft from an overnight stay constituting grand larceny. Don’t even think of hiring this precisely scammed operation. Boxes contained dirt, smashed uncared for FRAGILE written on and packed well.

"Unfortunately, the company makes a good first impression - but does not complete the job with integrity told an 18 wheeler would be sent (”we own our own trucks” and ... Read More "Unfortunately, the company makes a good first impression - but does not complete the job with integrity told an 18 wheeler would be sent (”we own our own trucks” and charged for any overage. instead a 26’ box Penske truck was sent and did not hold all of our belongings. After poor communication from the crew (language barrier and just not saying anything to us during the 7 hours they took to disassemble furniture prior to loading the truck). driver charged $250 in packing boxes not cleared with us before doing. and quoted 8900$ to come back to get our lawn furniture/grills and boxes that didn’t fit (later their crew at the destination told us we didn’t have to rent to $2000 U-Haul and pay $700 in gas because they could’ve gotten it for 2000$) The trash left at drop off and pick up by the movers was unacceptable- they even threw the drink can we bought in the middle of our floor instead of the garbage I have several broken items- likely because they took the FULL truck and moved all our stuff into another truck instead of just driving to our location. EVERY item on inventory sheet is marked “scratched” I guess to CYA, but your delivery guys asked what we do for a living because we have such nice stuff now I have a broken TV, a scratched up leather chair, a standing desk (brand new) that no longer works. ALL the disassembled furniture from pick up, the guys tried NOT to put back together it’s wobbly- my drawers, table, my sons bed- with a now broken headboard. I could say MORE. it’s ridiculous, my claim is waiting to be filed with their 3rd party system. RUN from this company.

If you value your belongings, avoid Mayzlin Relocation at all costs. Several of our chairs were heavily scratched and broken during our move (chairs that their crew had w ... Read More If you value your belongings, avoid Mayzlin Relocation at all costs. Several of our chairs were heavily scratched and broken during our move (chairs that their crew had wrapped), and porcelain was scattered (packed carefully and in heavy-duty plastic boxes). The moving crew was rough on our moving goods, which we saw firsthand as they unloaded our belongings in IL.