Menards Moving & Storage Reviews

BEWARE...!! I'm unsure if this company is poorly run or if the employees are criminals. They were supposed to relocate me from TX to NY but they responded to me at the la ... Read More BEWARE...!! I'm unsure if this company is poorly run or if the employees are criminals. They were supposed to relocate me from TX to NY but they responded to me at the last minute and abandoned me. I won't ever suggest these unprofessional to anyone.

The least professional firm I've ever dealt with. Please don't trust them with your precious possessions; they are the nastiest. Neither trustworthy nor safe!! ... Read More The least professional firm I've ever dealt with. Please don't trust them with your precious possessions; they are the nastiest. Neither trustworthy nor safe!!

They sold my job so someone else. They lost several of my belongings and what wasn’t lost was broken. This is everything I own. I call their insurance company and it is ... Read More They sold my job so someone else. They lost several of my belongings and what wasn’t lost was broken. This is everything I own. I call their insurance company and it is not real. It doesn’t lead anywhere, it doesn’t have a real name and no one will pick up. They will just take your money and then force you to deal with someone who wants to be paid in cash. Absolutely do not hire them.I am going to have no choice but sue them. It would have been cheaper to throw away everything I own and buy it again new.

Here's my honest opinion on these swindlers: don't squander your money on Menards Moving & Storage! Those movers Smith and Adam were so inept and unethical that they ruin ... Read More Here's my honest opinion on these swindlers: don't squander your money on Menards Moving & Storage! Those movers Smith and Adam were so inept and unethical that they ruined my flat screen TV with their negligent and uncourteous attitude, leaving a huge fat crack in the screen. They also scratched my hardwood dining table and dinged my stainless steel fridge. I was furious at how they treated my possessions. I really stopped them in the midst because I couldn't stand watching them mercilessly destroy my belongings in front of my eyes. I would never want someone to be so wounded by someone, and those movers, Smith and Adam, made my relocation a real cluster f*** from start to finish.

Spend the extra dollar to get a quality mover, communication was horrible once they picked up my things from the origin, waited 4 weeks for my things to arrive, my nights ... Read More Spend the extra dollar to get a quality mover, communication was horrible once they picked up my things from the origin, waited 4 weeks for my things to arrive, my nightstand was broken, boxes were smashed and opened, and they had no way of certifying they brought all of my items. This company is a masked 3PL. Cheap option, but I am not using them again.

Horrible policies, had a change in my job to where I didn't need to move and they won't give me my $750+ deposit back. No work was done and they get free money classic. ... Read More Horrible policies, had a change in my job to where I didn't need to move and they won't give me my $750+ deposit back. No work was done and they get free money classic.

Do not use this company. We have been lied to nonstop about our move. Still dealing with them. They finally are here to deliver our stuff a week past our contract date ... Read More Do not use this company. We have been lied to nonstop about our move. Still dealing with them. They finally are here to deliver our stuff a week past our contract date and then told me they would be at my residence in between 8-9pm tonight. I told them no and that they needed to come in the morning as it took them almost 10hrs to load us and I was not staying up all night. She texted and said they could be here a little after 7 like that makes it all better. It doesn't and I still said no. She then called and told me that if they don't deliver tonight that they are charging me. For what? This is poor planning all the way around on their part. They don't give a crap about their customers. Do not do business with them and I will be blasting them on every platform and reporting them to the BBB.Nice fake reviews below. Same photo, different names and locations. You just hit a new level of low.

Menards is a broker using several other moving companies so you don't know who you are getting until the day of the move. I was provided a binding moving estimate of $14 ... Read More Menards is a broker using several other moving companies so you don't know who you are getting until the day of the move. I was provided a binding moving estimate of $14,719 for an interstate move from California to Arizona. On the day of the move, the actual movers, United Prime Van Lines, wanted to charge me an extra $10,000. Joseph, Menards' owner, supposedly negotiated them down to an extra $5,000, which I paid. However, I wonder if it was just a scam to get another $5,000. Of the 4 people who came to move us, only 2 spoke English. The main guy was very rude. They ended up taking all of my medications which were not in a cardboard box, just a wicker basket. This was critical because my stuff was in storage for a month. On moving day, they moved all the boxes to the street, blocking my neighbor's driveway for the entire day. They were supposed to bring 2 moving vans to the site. Instead they brought one, went to their storage facility, unloaded the truck and came back to reload. This cost us a lot of time. They didn't finish until almost 10 pm. Plus they did not take everything they were supposed to. We ended up renting U-hauls and drove the rest of the stuff there ourselves. When it came time for the delivery from United's storage, the delivery was on 2 different days about a week apart and not exactly to my convenience but I rearranged my schedule because I was tired of dealing with all the problems and I just wanted my furniture. The men that came for the subsequent deliveries were much nicer and spoke English. There were several large furniture items that ended up cracked, dented or badly scratched. I would not recommend using these companies unless you enjoy aggravation.

DO NOT USE - 5 things Menards won't tell you1. They have no trucks and no drivers2. They will, without your knowledge or permission, subcontract the work to the cheapest ... Read More DO NOT USE - 5 things Menards won't tell you1. They have no trucks and no drivers2. They will, without your knowledge or permission, subcontract the work to the cheapest mover they can find - that mover may have very different terms and conditions and delivery schedule requirements than what Menards sold you.3. If there are problems with that subcontracted mover, Menards will not do anything to help - they are unwilling or unable to have any control or influence over that subcontractor.4. If there is a financial dispute, Menards will not provide any assistance - they are completely hands-off.5. If they happen to subcontract to a good mover, your move may go well - but they if subcontract to a company unable to perform the work, things will go very badly- it may take two months or more to get your delivery, if you get it at all, and it may or may not be badly damaged. And your only recourse will be to go after the subcontracted mover, who may or may not have adequate insurance.Stay away - use a real moving company.

Absolutely awful experience! My grandmother is still waiting for her furniture after 1 month. It hasn't even left original pick-up location! Next to no communication desp ... Read More Absolutely awful experience! My grandmother is still waiting for her furniture after 1 month. It hasn't even left original pick-up location! Next to no communication despite our many efforts to get any information. I would never recommend!They take no responsibility and conveniently put it all on the people doing the actual moving. (who are also awful!)