Menards Moving & Storage

We had over 80 boxes to move to our new place and the crew managed it superbly. Every single box made it over safely and intact. We recommend them highly! ... Read More We had over 80 boxes to move to our new place and the crew managed it superbly. Every single box made it over safely and intact. We recommend them highly!

We had to move out of our apartment after 6 years, and dreaded it. But the movers were efficient, careful with our stuff, and got wrapped up in time. Brilliant work! ... Read More We had to move out of our apartment after 6 years, and dreaded it. But the movers were efficient, careful with our stuff, and got wrapped up in time. Brilliant work!

We had a tricky move from a split-level house with narrow stairs and heavy furniture, but these movers knew exactly how to navigate it. They wrapped every piece securely ... Read More We had a tricky move from a split-level house with narrow stairs and heavy furniture, but these movers knew exactly how to navigate it. They wrapped every piece securely and communicated the plan clearly from the start. Everything made it over in one piece. Bravo to the crew!

I had a terrible experience with Menards Moving for my relocation from Atlanta to Boston. The initial quote was $1200, but on pickup, the price nearly doubled to $2200 du ... Read More I had a terrible experience with Menards Moving for my relocation from Atlanta to Boston. The initial quote was $1200, but on pickup, the price nearly doubled to $2200 due to a misquote by the staff. After arguing, I was able to get it reduced to $1800, despite having fewer items than initially quoted.The delivery was another nightmare. It was supposed to arrive on May 2, but I was given multiple conflicting dates and was left in the dark about delays. The final delivery was on May 6, and during this time, I was promised follow-up calls that never came.To make matters worse, I was hit with an unexpected $250 “walk-up fee” because the truck couldn’t fit in my apartment’s loading dock. After calling, I was able to get the fee waived, but it felt like I was being extorted at every step.When my items arrived, they were in awful condition. My boxes were soaking wet, damaged, and my bed frame was bent. The movers tried to hide the damage, and my bed wasn’t even reassembled. This was an incredibly stressful and frustrating experience, and I will never use Menards Moving again.

Before we even started packing, we realized we wouldn't make it in time to move. We were worried and angry because we knew time was running short. They were helpful and r ... Read More Before we even started packing, we realized we wouldn't make it in time to move. We were worried and angry because we knew time was running short. They were helpful and responsive when my wife contacted Menards Moving & Storage. Without them, we never would have met our deadline. The men were a tremendous assistance, and I appreciate it.

What a smooth encounter! Richard and his crew carefully handled my outdated recliner, mirrored dresser, and strong wood bed frame. They moved all the furniture to the new ... Read More What a smooth encounter! Richard and his crew carefully handled my outdated recliner, mirrored dresser, and strong wood bed frame. They moved all the furniture to the new place as requested, labeling the boxes "kitchen pantry" and "bathroom items." They also packed my porcelain cookware.

My husband whom is disabled and myself was contacted by a representative from Manards Moving & Storage after looking on line for movers. The representative's name was Jos ... Read More My husband whom is disabled and myself was contacted by a representative from Manards Moving & Storage after looking on line for movers. The representative's name was Josh and I ask him several times if i could cancel at ANYtime and his response was YES at ANYtime, so we proceeded and gave our deposit of $990.00 on 9-13-2024..I called to cancel on 10-03-2024 but was told i wouldn't get my deposit back because we were outside the cancelation winfow for a refund. I explained that wasn't what i was told. I proceeded to talk with the owner J.Menard and he said that he would listen to the conversation(as it was recorded) and he would get back to me, several weeks later I called him again and he said he did listen to the conversation and I was right that the representative did say i could get a refund at ANYtime. Mr.Menard said that he would put in a request for our deposit to be refunded, as of today May 4,2025 my calls and emails ftom Mr.Menard is no longer being answered or responded to. Please help me get my money back as we are on social security trying to make ends meet.

They showed up with a well-organized plan and wasted no time getting to work. They offered to move some furniture around to help me optimize the layout in my new apartmen ... Read More They showed up with a well-organized plan and wasted no time getting to work. They offered to move some furniture around to help me optimize the layout in my new apartment.

The crew carefully unpacked all the boxes, placed everything exactly where I requested, and took away all the packing supplies for recycling. Additionally, they helped me ... Read More The crew carefully unpacked all the boxes, placed everything exactly where I requested, and took away all the packing supplies for recycling. Additionally, they helped me arrange the furniture.

With over 60 labeled boxes of books, glassware, gadgets, and décor, I was unprepared for my quick relocation. However, the crew packed, loaded, moved, and unloaded every ... Read More With over 60 labeled boxes of books, glassware, gadgets, and décor, I was unprepared for my quick relocation. However, the crew packed, loaded, moved, and unloaded everything ahead of schedule. They reconstructed my bed, checked each room for forgotten items, and secured large appliances like the washing machine and refrigerator.