Metro Hop Relocation LLC Reviews

AVOID COMPLETELY AND DONT USE, Disorganized and Unprofessional. Nightmare Experience. Overcharging, Damaged Goods, Terrible Customer Service. AVOID COMPLETELY AND DONT USE, Disorganized and Unprofessional. Nightmare Experience. Overcharging, Damaged Goods, Terrible Customer Service.

please don’t EVER use this company. This is our first time using a moving company. We signed a contract with them on a few months ago. The estimate shipping date was s ... Read More please don’t EVER use this company. This is our first time using a moving company. We signed a contract with them on a few months ago. The estimate shipping date was supposed to be for 6/20 it’s now 7/27 and I still have yet to receive our stuff and our kids start school next week. We don’t have none of our paperwork because it’s with everything we don’t even have our clothes.

The movers refused to accept smaller luggage, which was understandable, but this should have been made clear when booking since it put me in a difficult situation because ... Read More The movers refused to accept smaller luggage, which was understandable, but this should have been made clear when booking since it put me in a difficult situation because I don't own a car.

Worst service ever to use it’s taking them more than 20 days to move my furniture from Illinois to Florida they lied to me and told me it’s going to take 10 days only ... Read More Worst service ever to use it’s taking them more than 20 days to move my furniture from Illinois to Florida they lied to me and told me it’s going to take 10 days only don’t fall for their lies I called them several times to check on my furniture and every time they tell me they will notate my account and nothing is done about it

This company is a joke! They showed up late, broke my bed frame, and over charged me. For long distance moves they work with other companies so when they drop off y ... Read More This company is a joke! They showed up late, broke my bed frame, and over charged me. For long distance moves they work with other companies so when they drop off your stuff you’re not even dealing with Metro Hop Relocation LLC employees. The other company demanded I pay an extra fee, even though my bill said i had no outstanding balance. Make sure you get the full coverage insurance because these people will break your stuff and not properly pack it. Would not recommend 0/10!