Metro Hop Relocation LLC Reviews

The moving crew arrived on schedule, prepared to work, and with all their equipment. They wrapped my precious belongings, including my grandma's vase, big TV, and record ... Read More The moving crew arrived on schedule, prepared to work, and with all their equipment. They wrapped my precious belongings, including my grandma's vase, big TV, and record collection. To keep my leather couch and loveseat secure, they used special padding.

The two days of moving required for my relocation were handled professionally and efficiently by Metro Hop Relocation LLC. I highly recommend them, and I will definitely ... Read More The two days of moving required for my relocation were handled professionally and efficiently by Metro Hop Relocation LLC. I highly recommend them, and I will definitely hire them for my next relocation.

I had to leave my apartment quickly, and James was very kind about the little notice I gave them. They were punctual, efficient, and careful with the vehicle's loading. ... Read More I had to leave my apartment quickly, and James was very kind about the little notice I gave them. They were punctual, efficient, and careful with the vehicle's loading. They worked efficiently and with a lot of planning to finish the job fast without compromising on quality.

Rich and his moving unit did a fantastic job packing and moving my fragile kitchenware. They used plenty of padding, shock-absorbents and bubble wrap to ensure my glasswa ... Read More Rich and his moving unit did a fantastic job packing and moving my fragile kitchenware. They used plenty of padding, shock-absorbents and bubble wrap to ensure my glassware and china arrived without a single chip or crack. I couldn't be happier about my experience with them!

From packing to unpacking, they were on it like a hawk. The team worked together like a well-oiled machine, each one doing their bit perfectly. Not a single scratch or de ... Read More From packing to unpacking, they were on it like a hawk. The team worked together like a well-oiled machine, each one doing their bit perfectly. Not a single scratch or dent on anything.

These movers did an outstanding job, and I cannot thank them enough. They were very careful as they packed, making sure to check on each item to make sure it was secure. ... Read More These movers did an outstanding job, and I cannot thank them enough. They were very careful as they packed, making sure to check on each item to make sure it was secure. From making the appointment to the final walk-through, the entire process was first-rate. If you want your move to go off without a hitch, I highly recommend this company.

A lovely experience through and through. John and the team did a quick survey of my house on moving day and got to work as soon as they were done. They treated all my val ... Read More A lovely experience through and through. John and the team did a quick survey of my house on moving day and got to work as soon as they were done. They treated all my valuables with care and squeezed in some time to label everything clearly too. Robert even cross-checked with the inventory list to ensure nothing was left behind. They provided fantastic service!

Metro Hop Relocation LLC is a popular choice for people in KS who need a moving company, and I can see why; the owner and his employee were both very helpful, and they ke ... Read More Metro Hop Relocation LLC is a popular choice for people in KS who need a moving company, and I can see why; the owner and his employee were both very helpful, and they kept in constant contact with each other throughout the entire process.

You have to go over ALL the fine print with a magnifying glass. The day before, literally less than 24 hours, they called me to confirm, I went over my list and they trie ... Read More You have to go over ALL the fine print with a magnifying glass. The day before, literally less than 24 hours, they called me to confirm, I went over my list and they tried to over double my estimate. The list was wrong they had sent, even had furniture I didn't own. It was horrible. I had walked the apartment, naming things one by one on the original call, and it was wrong. When I first contacted them, I told them they were out of my price range, then came the "but wait..." and they had lowered it to meet what I could pay and then walked me through signing everything on the same call. He was sooooo nice. I actually thanked him over and over and told him how grateful I was to find someone who would help my daughter and I, even prayed for him. He was a con artist. I was a desperate single mom with a daughter living where I knew no one to help me and was crying because I couldn't get movers - he pretended to be compassionate and helpful. Then they doubled my estimate, KNEW I couldn't pay it, and then kept my deposit of over $1,100. I had to find a Uhaul with a car tow,on less than a 12 hour timeline to get out of the apartment we were in and not pay another months rent, hire private help through UHaul, and drive the whole thing multiple states away. It was a nightmare I am still paying for. They knew they had me in a corner. I talked to Customer Service who was the rudest and cold hearted person I have talked to - ZERO help. I asked them to check the recording of my call and they would see what the guy did and how I had detailed my list, etc. THEY DON'T RECORD THEIR CALLS, not even the Customer Service ones. So, you have no proof of their shady practices. Who doesn't record calls now days? People trying to hide something. You cannot take them at their word. It was a disaster, and it continues to be as I try and pay off this debt for them doing nothing except scam a single mom pastor.

The entire process, from initial contact to booking to packing assistance to the actual move itself, was handled with the utmost professionalism. The entire process, from initial contact to booking to packing assistance to the actual move itself, was handled with the utmost professionalism.