DO NOT USE THIS COMPANY!!! They will steal your deposit and refuse to refund!! Customer service will advise you to put your move on hold and never allow you to cancel and ... Read More DO NOT USE THIS COMPANY!!! They will steal your deposit and refuse to refund!! Customer service will advise you to put your move on hold and never allow you to cancel and get your deposit back. Billing refuses to help!!

The men were too weak to carry some of the heavier items and were not proactive. They didn't even have proper packing materials to pack my belongings. When you contact th ... Read More The men were too weak to carry some of the heavier items and were not proactive. They didn't even have proper packing materials to pack my belongings. When you contact them to talk about the issues, they never get back to you. Strange!!

Ridiculous and overcharging operation. This company is fraudulent, dishonest and negligent. they had nothing to do with it. I would suggest not wasting your time on them. ... Read More Ridiculous and overcharging operation. This company is fraudulent, dishonest and negligent. they had nothing to do with it. I would suggest not wasting your time on them. "

This is the worst moving experience I ever had. They will lie to you about the prices they give you up front. They act like they are you best friends but once they have y ... Read More This is the worst moving experience I ever had. They will lie to you about the prices they give you up front. They act like they are you best friends but once they have your furniture that's all over. They used a 3rd party mover for the delivery of my furniture and they also charged me extra fees that were not included in the original price. Several of my furniture was damaged. Please run away from this company. It will be your best decision ever. Trust me.

Our experience with One Source Van Lines could not have been worse. At first we had high hopes thank to an excellent sales experience and a strong partner in our rep Anto ... Read More Our experience with One Source Van Lines could not have been worse. At first we had high hopes thank to an excellent sales experience and a strong partner in our rep Antony. But when changes happened to our situation and we had to cancel our move, the finance department at One Source kept our deposit and completely refused to work with us even though our cancellation was 100% within their guidelines, in the first 72 hours of our reservation. We lost $1000 because they claimed we didn't notify them correctly, despite having called often and clearly explained that we could not move forward with the reservation. It was an absolute travesty and a sham. I simply cannot urge you enough to look elsewhere. Please take care of your belongings, take care of yourself and your hard earned dollars, and look for a different moving service. Feel free to contact us for additional details - we are happy to talk through our experience and provide any details you need to make your own decision. I'm certain reading the correspondence they sent us will be more than enough.