Swift Shift Van Lines Reviews

We had a 5-man unloading crew unload each of two moving trailers, which were packed full of furniture, boxes, appliances, etc. The guys were efficient, hard working, plea ... Read More We had a 5-man unloading crew unload each of two moving trailers, which were packed full of furniture, boxes, appliances, etc. The guys were efficient, hard working, pleasant, and careful. They were very careful to not damage our new floors and even carried many boxes by hand rather than use a loaded dolly. We recommend them to everyone looking for help loading or unloading lots of household items.

My husband is in the military and so Swift Shift Van Lines was assigned to move us. Although we had no choice in the matter, I’m so glad Swift Shift Van Lines was picke ... Read More My husband is in the military and so Swift Shift Van Lines was assigned to move us. Although we had no choice in the matter, I’m so glad Swift Shift Van Lines was picked for us. The movers were all super nice and friendly and they were efficient. If I had the choice, I’d pick them every time. They’re amazing!

I was scammed, plain and simple. I have text messages, emails, and recordings to prove what a nightmare this experience was. It all started when I had a horrible c ... Read More I was scammed, plain and simple. I have text messages, emails, and recordings to prove what a nightmare this experience was. It all started when I had a horrible call with Jordan to review our follow-up inventory list. He quoted me $900 more for just a few extra boxes and a headboard that they missed during the first inventory call. Jordan was incredibly rude and unprofessional. The call was so appalling that we recorded it because we couldn’t believe how bad it was. On the moving day, two elderly men showed up (not employees of this company, but from a third-party moving company—something I learned only after paying a $1,191 deposit because this company is just a broker). These movers told us outright that we’d been hustled. They said the original quote was miscalculated and the actual cost would be another $2,000. The movers didn’t want to deal with the broker’s mess and ultimately canceled on us. I even have a text from the moving company confirming they canceled, so I’d have proof for my defense. From there, the nightmare escalated. I called the broker repeatedly, but they gave me the runaround, promising follow-ups that never happened. Days later, they had the audacity to claim that I canceled the move, which was absolutely untrue. I provided them with evidence that I didn’t cancel, but they refused to refund my deposit. To make matters worse, they eventually blocked my number. This was the most unprofessional, disorganized, and dishonest company I’ve ever dealt with. They take your money and leave you stranded. PLEASE don’t make the same mistake I did—save yourself the headache and your hard-earned money.

My sister recommended Swift Shift Van Lines after her great experience, and I’m happy to say they didn’t disappoint. The helpers arrived with sunny attitudes despite ... Read More My sister recommended Swift Shift Van Lines after her great experience, and I’m happy to say they didn’t disappoint. The helpers arrived with sunny attitudes despite the early hour. They did a quick inventory, loaded up boxes in a way that heavier items were on the bottom, and lighter stuff on top—common sense, but so many movers mess that up! They also took my bed apart with zero fuss. At the new house, they reassembled everything right away, saving me a weekend’s worth of headaches. Worth every penny.

After comparing prices and reading reviews, I decided to give Swift Shift Van Lines a shot. Honestly, I’m so glad I did. The crew was efficient but took time to ensure ... Read More After comparing prices and reading reviews, I decided to give Swift Shift Van Lines a shot. Honestly, I’m so glad I did. The crew was efficient but took time to ensure each item was securely packed. They placed cushions between furniture pieces so nothing would bang around. When we reached my new apartment, they offered to rearrange the heavier furniture if I changed my mind about the layout. It was a small gesture but made a big difference. They genuinely care about making you happy.

I dreaded moving my baby grand piano, but Swift Shift Van Lines tackled it like pros. The entourage they sent had specialized equipment, and they planned out the route fr ... Read More I dreaded moving my baby grand piano, but Swift Shift Van Lines tackled it like pros. The entourage they sent had specialized equipment, and they planned out the route from my living room to the truck. They wrapped the piano legs, secured the lid, and gently lifted it without any bumps. I was holding my breath, but they made it look effortless. It arrived at my new home without a ding.

William and his team were very punctual and professional. They arrived early and loaded our couches and dressing tables within an hour and a half. They used straps and do ... Read More William and his team were very punctual and professional. They arrived early and loaded our couches and dressing tables within an hour and a half. They used straps and dollies to move them smoothly and safely. They also drove carefully and delivered them to NY without any delays or damages. They were very polite and respectful, and they thanked us for choosing their service. We were very happy with their work and we appreciate their efforts.

Cashed my non-refundable deposit in under 24 hours when I was told I had up to 48 hours to cancel. Wanted to cancel due to finding a better price with a different company ... Read More Cashed my non-refundable deposit in under 24 hours when I was told I had up to 48 hours to cancel. Wanted to cancel due to finding a better price with a different company that they were unable to match. Did not work with me to fix the issue, and I'm stuck with them because the deposit was so much. Proceed with caution.

During our family's move, we had to transport a lot of delicate kitchenware and glass cabinets. The staff wrapped and packed each dish in strong boxes. My crystal glasses ... Read More During our family's move, we had to transport a lot of delicate kitchenware and glass cabinets. The staff wrapped and packed each dish in strong boxes. My crystal glasses were covered with foam. Nothing broke not even my fragile china cabinet. They showed their expertise by paying close attention to these subtleties.

Thanks to this company, moving day went off without a hitch. Everyone showed up promptly, and they wasted no time getting to work. After strapping everything into the tru ... Read More Thanks to this company, moving day went off without a hitch. Everyone showed up promptly, and they wasted no time getting to work. After strapping everything into the truck, they wrapped my furniture with blankets to keep it safe during transport. It was incredible to see how they loaded the vehicle; they clearly had a good grasp on how to maximize the space while ensuring safety.