United Express Moving & Storage

I asked to cancel my service before 72 hours. My payment was made today on april 15th, and I called and emailed only to get an email stating that my payment was taken on ... Read More I asked to cancel my service before 72 hours. My payment was made today on april 15th, and I called and emailed only to get an email stating that my payment was taken on April 10th. No one would talk to me, and instead, they sent me an email stating I couldn't get my refund. This is not ok at all!! I want my money back! I canceled my services today in writing, like I was told to do! This isn't right. And they won't give me my money back! I guess I have to contact the bbb because they should stick by their words. I asked for a cancelation. I would not recommend them ever. I work to hard for my money. If I knew this is how I would have been treated I would not have booked with them. I didn't even receive service from them! They were very rude.

As I had specified, they dismantled my dining room table, individually wrapped each chair, and then reassembled it—totally unscathed. As I had specified, they dismantled my dining room table, individually wrapped each chair, and then reassembled it—totally unscathed.

I was delighted with United Express Moving & Storage quality of customer service the moment I got in touch with them. The staff was helpful, kind, and eager to address al ... Read More I was delighted with United Express Moving & Storage quality of customer service the moment I got in touch with them. The staff was helpful, kind, and eager to address all of my inquiries. They gave me a thorough estimate of the move's price, which was reasonable and competitive with that of other movers in the neighbourhood.

Great experience overall! The easy booking procedure led to a prompt arrival of the team members. They brought every piece of equipment required to transport my large fur ... Read More Great experience overall! The easy booking procedure led to a prompt arrival of the team members. They brought every piece of equipment required to transport my large furniture items while completing the work with exceptional speed. The price they charged matched perfectly with their high-quality service delivery.

I'm glad I opted for packing services. Paper-wrapped and foam-inserted boxes secured my china plates. The crew used custom containers for my paintings. I highly recommend ... Read More I'm glad I opted for packing services. Paper-wrapped and foam-inserted boxes secured my china plates. The crew used custom containers for my paintings. I highly recommend their service!

This moving company impressed me with its environmentally friendly practices. The company utilized durable bins along with recycled packing supplies in all their operatio ... Read More This moving company impressed me with its environmentally friendly practices. The company utilized durable bins along with recycled packing supplies in all their operations. My concern for environmental safety was satisfied because I learned my transition did not cause any damage to nature. A great option for sustainability-conscious customers.

The hassle of moving my studio apartment turned into a simple day because of their professional service. Every intricate lamp and decorative small item received precise p ... Read More The hassle of moving my studio apartment turned into a simple day because of their professional service. Every intricate lamp and decorative small item received precise packaging.

During our move the movers performed their duties exceptionally well. They came early to the house before starting work while maintaining excellent respect for our proper ... Read More During our move the movers performed their duties exceptionally well. They came early to the house before starting work while maintaining excellent respect for our property. The movers demonstrated extreme care during every aspect of the move because they wanted to guarantee appropriate handling of all items.

The communication alone made this company stand out! I got reminders leading up to the move, updates on timing the day of the relocation, and a follow-up after it was don ... Read More The communication alone made this company stand out! I got reminders leading up to the move, updates on timing the day of the relocation, and a follow-up after it was done. That sense of responsibility definitely made me trust them from start to finish. I wouldn’t hesitate to hire them again for future moves!

The team was amazing! The team worked with speed and kindness to handle all tasks swiftly. My biggest admiration went to the team's ability to effortlessly solve all the ... Read More The team was amazing! The team worked with speed and kindness to handle all tasks swiftly. My biggest admiration went to the team's ability to effortlessly solve all the logistical hurdles related to the move including tight space management and elevator item transport.