Bronze Star Moving and Storage

It was a truly awful experience. They denied responsibility, ruined my furniture, and billed me. These crooks are not to be trusted! It was a truly awful experience. They denied responsibility, ruined my furniture, and billed me. These crooks are not to be trusted!

Believe the negative reviews regarding poor communication with Bronze Star (this site and others). I sent an email requesting a refund nearly two weeks ago to both their ... Read More Believe the negative reviews regarding poor communication with Bronze Star (this site and others). I sent an email requesting a refund nearly two weeks ago to both their billing email and my coordinator and haven't gotten a response at all. I called last week and was told I would hear from them today (apparently billing only works the first and last Tuesday of the month- eye roll). So, nearly the end of the day and I hadn't heard anything- so I call again- now they say billing only works the last Tuesday and Thursday of the month- which means they would have been working when I sent the original email... when I mentioned I was told something different, I just got the runaround and was told over and over after every question that "billing will respond when they can"- oh and also they only communicate by email. So who actually knows when billing works? In any case, I recognize that I am outside of the refund window with my request, but common courtesy and good business practice should prevail if this were a decent company and at least respond to me. In addition, I had a floating/ unknown move date a couple months from now- so zero work other than providing my quote has been done toward this move (which is actually no longer happening since we de decided to sell all our belongings due to unfortunate circumstance) a good business would also look at a refund request situation based on the individual circumstances and I would hope would refund our money in this case. However it remains to be seen if this mysterious billing department will actually respond.

I had to move on incredibly short notice due to a last-minute change in my lease, and I was in full panic mode. Thankfully, this Bronze Star Moving and Storage saved the ... Read More I had to move on incredibly short notice due to a last-minute change in my lease, and I was in full panic mode. Thankfully, this Bronze Star Moving and Storage saved the day! They were able to accommodate my request and squeezed me into their schedule, even though I booked just two days before the move. The crew was amazing—super professional, quick, and careful with my belongings. They even helped me disassemble and reassemble my bed frame, which was a huge relief. I honestly don’t know what I would have done without them. If you’re in a bind and need a moving company that goes above and beyond, don’t hesitate to call these guys!

I’ve moved several times over the years, and this was hands down the best experience I’ve ever had. From the initial booking to the actual moving day, everything was ... Read More I’ve moved several times over the years, and this was hands down the best experience I’ve ever had. From the initial booking to the actual moving day, everything was seamless. The team showed up on time, introduced themselves, and got straight to work. They packed my belongings with extreme care, making sure everything was properly secured. What really stood out was how efficiently they worked—without compromising on safety. They even managed to get my bulky couch up a tight staircase without a scratch! Not only were they professional, but they were also friendly and easy to talk to. If you need a moving company that truly cares about your belongings, this is the one to hire!

I cannot say enough good things about Bronze Star Moving and Storage! The crew was so friendly and made what is usually a stressful day feel manageable and even fun. They ... Read More I cannot say enough good things about Bronze Star Moving and Storage! The crew was so friendly and made what is usually a stressful day feel manageable and even fun. They worked quickly but never cut corners, making sure that all my fragile items were wrapped and packed securely. The team also went above and beyond by helping me move a few heavy items to my storage unit that weren’t even part of the original plan. It was such a relief knowing that my stuff was in good hands. If you’re looking for a reliable, hardworking team, I would absolutely recommend them to anyone. They made moving day a total breeze!

I’ve moved several times before, but this was by far the best experience I’ve had with Bronze Star Moving and Storage. The team showed up exactly on time and got stra ... Read More I’ve moved several times before, but this was by far the best experience I’ve had with Bronze Star Moving and Storage. The team showed up exactly on time and got straight to work. I was impressed by how organized they were; they labeled all the boxes and made sure everything was loaded in the truck securely. They even gave me tips on where to place certain items in the new space to save time during unpacking, which I really appreciated. Nothing was damaged, lost, or even scratched, and they handled my antique dresser with extra care, which meant a lot to me. Overall, they were professional, reliable, and just pleasant to work with. I’d definitely use them again for my next move!

The whole service was very fast and professional. The movers wrapped everything in blankets with tape to ensure it was all safely transported. Overall, the movers I had- ... Read More The whole service was very fast and professional. The movers wrapped everything in blankets with tape to ensure it was all safely transported. Overall, the movers I had- -Yosef and James-- were friendly and did a great job. I highly recommend it.

Bronze Star Moving and Storage company offers excellent value for the quality of service they provide. The team was professional, efficient, and handled my belongings wit ... Read More Bronze Star Moving and Storage company offers excellent value for the quality of service they provide. The team was professional, efficient, and handled my belongings with great care. I was impressed by their punctuality and how smoothly everything went. Moving is never easy, but they made it feel like a breeze. I would highly recommend their services to anyone.

I’ve moved several times, and Bronze Star Moving and Storage was by far the best moving company I’ve used. They handled everything from packing to transporting my thi ... Read More I’ve moved several times, and Bronze Star Moving and Storage was by far the best moving company I’ve used. They handled everything from packing to transporting my things safely. The crew was professional, friendly, and organized, which made the day go smoothly. They even helped me assemble my bed at the new place. No hidden charges, and they kept me updated at every step. I’ll definitely call them for my next move!

When you hear about all of the stories regarding moving companies online, let me tell you it gets so nerve-wracking to find the right mover. Lucky for me, I heard about B ... Read More When you hear about all of the stories regarding moving companies online, let me tell you it gets so nerve-wracking to find the right mover. Lucky for me, I heard about Bronze Star Moving & Storage through my friend who had previously used their services. I knew that they were tried and tested and that I would be safe. They were everything I could ask for in a moving company: honest, friendly, prompt and professional. I am proud of my choice and I will happily recommend them to anyone who needs to move.