Charter Van Lines Inc

When the delivery team came on schedule, they naturally accepted full payment before unloading. My heart began to sink as the first pieces of furniture started to arrive. ... Read More When the delivery team came on schedule, they naturally accepted full payment before unloading. My heart began to sink as the first pieces of furniture started to arrive.

My daughter's belongings were taken on August 9, 2022. My daughter's furniture has not arrived as of November 30th 2022. For $3650.00, Poor Communication Unknown delivery ... Read More My daughter's belongings were taken on August 9, 2022. My daughter's furniture has not arrived as of November 30th 2022. For $3650.00, Poor Communication Unknown delivery dates. As far as I know, this company is not a broker, and I was not told so.

I am so furious with charter van lines and the company they used to move us. The initial sales guy, Devin, seemed very authentic and truthful. The biggest fraud he did wa ... Read More I am so furious with charter van lines and the company they used to move us. The initial sales guy, Devin, seemed very authentic and truthful. The biggest fraud he did was look at my house they were set to deliver to, we discussed the steep driveway and that a semi-truck would not work. He said he discussed and reviewed with his manager and not a problem they will have a box truck do it and that is figured into the cost. However now they are claiming it will be another $1,900 to deliver since a semi-truck cannot fit. I have been mislead and lied to throughout this whole process and I'm furious that no one has seemed to care or do anything about it.

I am so furious with charter van lines and the company they used to move us. The initial sales guy, Devin, seemed very authentic and truthful. The biggest fraud he did wa ... Read More I am so furious with charter van lines and the company they used to move us. The initial sales guy, Devin, seemed very authentic and truthful. The biggest fraud he did was look at my house they were set to deliver to, we discussed the steep driveway and that a semi-truck would not work. He said he discussed and reviewed with his manager and not a problem they will have a box truck do it and that is figured into the cost. However now they are claiming it will be another $1,900 to deliver since a semi-truck cannot fit. I have been mislead and lied to throughout this whole process and I'm furious that no one has seemed to care or do anything about it.