Direct Relocation Services LLC

These movers were incredible! They arrived on time, were super fast (3.5 hours), and carefully and quickly carried everything up three flights of stairs! ... Read More These movers were incredible! They arrived on time, were super fast (3.5 hours), and carefully and quickly carried everything up three flights of stairs!

We could not have had a smooth moving experience without this moving company. Moving into my new flat was easy and quick. Highly recommended. We could not have had a smooth moving experience without this moving company. Moving into my new flat was easy and quick. Highly recommended.

My previous moves were all complicated; this one was the easiest. The men moved swiftly, meticulously, and accurately. They were so kind that they even helped move the ... Read More My previous moves were all complicated; this one was the easiest. The men moved swiftly, meticulously, and accurately. They were so kind that they even helped move the heavy furniture to its proper spots.

Terrific service! My move included several pieces of heavy gym equipment that I thought would be difficult to transport. However, the team dealt with it perfectly – the ... Read More Terrific service! My move included several pieces of heavy gym equipment that I thought would be difficult to transport. However, the team dealt with it perfectly – they disassembled each piece carefully, packed them securely, and reassembled everything at the new house. They didn’t even charge me extra for it. I am very grateful!

Best services! We moved during a week of heavy rain, and we were worried about our belongings getting wet. The moving crew luckily, came prepared with waterproof covers a ... Read More Best services! We moved during a week of heavy rain, and we were worried about our belongings getting wet. The moving crew luckily, came prepared with waterproof covers and even helped us lay down plastic sheets inside the house to prevent mud from tracking in. Their proactive approach saved the day!

Run don't walk away from this company. Yes ***** seems like he will take care of your stuff. Its been over a year of their pick up, then delivery of half of my items, the ... Read More Run don't walk away from this company. Yes ***** seems like he will take care of your stuff. Its been over a year of their pick up, then delivery of half of my items, then trying to settle with them. ****** and crew arrived 3 days late 3/21/24 for pickup in ** with a an already full truck. They placed tiny numbered stickers on my items then completely commingled them with someone else items to fit all into truck. Barely able to shut door. I was assured that my items were in warehouse as I waited for them to complete delivery in ** on 7/25/24. Which was well after the expected delivery timeframe. Surprise. A NY registered freighter delivered only half of my items which included boxes of original framed art work, moms Royal Daulton china, irreplaceable heirlooms, and furniture. Then I began the Claims process online. This is a sketchy company as they make it difficult to fill in lengthy details in forms online. Multiple attempts to complete them took hours then they would get deleted. Don't try to call them as they have a friendly automated answering system that puts you on hold for 10 minutes then abruptly drops your call. I called about 20 times, same each time. I emailed and requested forms to be mailed to me. These emails had automated responses. Finally ***** was able to have them mail the forms. These were filled out by me and returned through Certified mail then second time through Registered mail. Today I am informed that after their review, Direct Relocation is willing to pay me $75! The value and weight of items is easily $10,000. Not to mention I paid for delivery of twice as many items than they delivered. I wasn't even seeking damages for items I did receive. They wrapped items in shipping blankets to take to warehouse then removed those blankets. Some had their coded stickers on them so easy to see how that system falls apart. I give them a 1 rating for their friendly demeanor as they rob you blind.

I was so impressed with the level of service I received from this moving company. They were organized and communicative throughout the entire process. The movers were ver ... Read More I was so impressed with the level of service I received from this moving company. They were organized and communicative throughout the entire process. The movers were very polite and respectful, and they clearly explained everything they were doing. They used these heavy-duty plastic bins for my clothes, which kept everything clean and wrinkle-free. They took apart my complicated entertainment center and reassembled it perfectly in my new living room.

They took great care while packing my artwork and glassware, even bringing their packing supplies to ensure nothing was damaged. They took great care while packing my artwork and glassware, even bringing their packing supplies to ensure nothing was damaged.

A fantastic job! They kept us informed throughout the move, and our belongings arrived exactly as promised. We’re truly grateful! A fantastic job! They kept us informed throughout the move, and our belongings arrived exactly as promised. We’re truly grateful!

I'm happy that everything went so well. When we arrived at the new site, the movers ensured everything was in its proper position and carefully packed my belongings. ... Read More I'm happy that everything went so well. When we arrived at the new site, the movers ensured everything was in its proper position and carefully packed my belongings.