Safe Ship Moving Services

Relocating from Richmond, Virginia to Newark, Delaware, was a big step for me, but Safe Ship made it manageable. The crew packed and loaded everything efficiently, kept m ... Read More Relocating from Richmond, Virginia to Newark, Delaware, was a big step for me, but Safe Ship made it manageable. The crew packed and loaded everything efficiently, kept me updated along the way, and delivered on time. It felt reassuring knowing my belongings were in good hands, and I’d gladly recommend them for a cross-state move.

Great Service, consistent follow up and communication and incredible delivery team! Thank you Vlad, Antonio adn Team Great Service, consistent follow up and communication and incredible delivery team! Thank you Vlad, Antonio adn Team

After doing some research, I ended up canceling my move from CT to NC. I had put down a $1738.86 deposit which was 50% of my moving costs. I did cancel outside of the 3 d ... Read More After doing some research, I ended up canceling my move from CT to NC. I had put down a $1738.86 deposit which was 50% of my moving costs. I did cancel outside of the 3 day window but you would think Safe Ship Moving Services would do the courtesy of refunding some of the money back. No services were provided - my furniture was never picked up or moved anywhere, the only communication / actions taken were the initial phone call where the contract was signed and the deposit was made, and I didn’t even have a complete contract as I hadn’t provided my new address yet. $1700 is a lot of money for them to keep for very minimal work put in. I am extremely disappointed in my experience with this company.

I recently moved my 1-bedroom apartment from Richmond, VA to Savannah, GA, and Safe Ship Moving Services made the whole process so much easier. My coordinator, Daniel, wa ... Read More I recently moved my 1-bedroom apartment from Richmond, VA to Savannah, GA, and Safe Ship Moving Services made the whole process so much easier. My coordinator, Daniel, walked me through every step and kept in touch until everything was delivered. The movers handled my furniture with care, and nothing was damaged or lost. I was nervous about a long-distance move, but everything went according to plan.

We recently moved from Orlando to Austin, and Safe Ship Moving Services handled everything. From packing our larger furniture to making sure all the fragile items were sa ... Read More We recently moved from Orlando to Austin, and Safe Ship Moving Services handled everything. From packing our larger furniture to making sure all the fragile items were safe, they did a great job. The movers were careful, worked fast, and nothing was damaged. Honestly, it was less stressful than any move we’ve done before. If you’re planning a big move, I’d recommend giving them a call.

I had an incredible experience with my movers during my recent move into a new apartment. Rick, in particular, was absolutely outstanding—he was incredibly understandin ... Read More I had an incredible experience with my movers during my recent move into a new apartment. Rick, in particular, was absolutely outstanding—he was incredibly understanding, patient, and made the whole process feel smooth and stress-free. The team handled everything with care, and all of my belongings arrived in perfect condition. They were punctual, professional, and went above and beyond to make sure I was settled comfortably. I couldn’t have asked for a better moving crew—highly recommend!

Top notch customer service from the scheduling to the final box moved. Absolutely flawless in every aspect. This is the 2nd time I’ve used them in 6 months and 100% sat ... Read More Top notch customer service from the scheduling to the final box moved. Absolutely flawless in every aspect. This is the 2nd time I’ve used them in 6 months and 100% satisfied both occasions. Wide range of services and a great staff who are incredible to work with!

Safe Ship hires random movers, completely unverifiable or trackable. They do not tell you when the movers will be coming. Our movers never communicated when they were com ... Read More Safe Ship hires random movers, completely unverifiable or trackable. They do not tell you when the movers will be coming. Our movers never communicated when they were coming after SS finally gave me a 2 day window, one day before that window. I had to call Safe Ship myself throughout the day before, including at 7 pm, before they were supposed to come to even find out if it would be Saturday or Sunday. When they arrived, they were surprised by New York City streets and couldn't park the truck. They acted as if this was my fault. I had to direct traffic away from our street to allow them to load our items. We had told Safe Ship exactly where we lived, and no moving company has struggled to double park there before, but they drive MASSIVE trucks because your stuff goes with other people's, which is also a bed bug risk. A member of our moving team was a freshman in high school. He told me. Our items took exactly a month to arrive, with zero communication, though it took us 6 days to drive here. We had no communication with the moving company, though I repeatedly called and left messages. The moving company finally called me 2 hours before arriving the morning of (again, a month later). Their truck could not go over a small hump in the parking lot, and I was charged $350 extra for shuttle service, though regular sized uhauls fit in the lot. The mover said I could go rent a U-Haul myself and he would shuttle the items. When I called Safe Ship they said that pretty much all possible snafus were "in the small print." When I asked if they could do anything for me in any way, they said no. When I spoke to the company, they said that if I got a U-Haul, that would be the end of their service to me and I would still have to pay full price but get different movers to move items in. When I agreed to the outrageous shuttle fee, the mover's brother, who I don't believe works for the company, shows up in a Toyota truck. They didn't say ahead of time that they don't take Venmo or card. Banks are closed on Sundays. And I don't have thousands in cash. so I had to Venmo the brother. Our antique table arrived in splinters, and a box had been opened, items smashed, and a mover's dusty old moving company binder was left INSIDE our box. This was an utterly terrible moving experience, with several antiques broken. Deeply unacceptable. Do NOT hire.

Dennis, Mark & George were fantastic. Arrived on time, very professional, packed all items with care and speed, very friendly and most importantly stayed on budget! Look ... Read More Dennis, Mark & George were fantastic. Arrived on time, very professional, packed all items with care and speed, very friendly and most importantly stayed on budget! Look no further these are the movers you should choose if you want a worry free professional move!

I recently relocated from Tampa, FL, to Charlotte, NC, and I’m so glad I chose this moving service. From the beginning, Emily, my move coordinator, made the process fee ... Read More I recently relocated from Tampa, FL, to Charlotte, NC, and I’m so glad I chose this moving service. From the beginning, Emily, my move coordinator, made the process feel organized and stress-free. She explained everything clearly, from timelines to pricing, and stayed in touch even after the move was complete. As a moving broker, they connected me with an excellent crew who handled everything from packing to unloading. The movers were professional, careful with my furniture, and very efficient. I’ve worked with other national moving companies before and often felt like just a number, but this experience was different—personal, attentive, and reliable. I would absolutely recommend them to anyone planning a long-distance move.