Safe Ship Moving Services Reviews

Reviews Summary

5 Star
4 Star
3 Star
2 Star
1 Star

2.7/5

67 Reviews

$6328.3

Average Price

Gio brown

Move Size: 2 Bedroom Home

Movers

The guys moved an apartment and storage to my home without any issues. Great service to book last minute.

Move Date: Dec 21,2024
From: Youngsville, NC To: Franklinton, NC
Move Cost: $3200.00

Molly T

Move Size: 1 Bedroom Home

Really Good Service

I had my items from a storage unit moved from California to Pennsylvania. I told them the size and they gave me a good price. The company that picked it up and moved it ... Read More

Move Date: Dec 21,2024
From: Van Nuys, CA To: Eagles Mere, PA
Move Cost: $2800

David Milligan

Move Size: 3 Bedroom Home

Do not trust

I trusted this company for my move. I was charged an extra $3500 at pickup or my items would not be moved. I made an effort to speak with customer service but they only m ... Read More

Move Date: Dec 14,2024
From: Grand Prairie, TX To: Lanark, IL
Move Cost: $16000
Official Company Response

We sincerely regret to hear about your experience and understand how upsetting this situation must have been, especially given the trust you placed in us as a fellow Veteran. Safe Ship Moving Services operates as a broker, meaning we connect customers with licensed and insured motor carriers to handle the physical transport of household goods. While we provide cost estimates based on the inventory, distance, and other details provided during the booking process, it is important to note that the final cost can sometimes increase if the volume of items, weight, or space required exceeds what was initially estimated.

At pickup, carriers are required to inform customers of any adjustments to the price due to changes in inventory or other factors. However, we understand how unexpected these situations can feel, and we apologize for any frustration you experienced. We also regret if your interactions with customer service left you feeling dissatisfied, as our goal is to assist customers promptly and ensure their concerns are addressed to the best of our ability.

Your trust is important to us, and we take feedback like this very seriously. While Safe Ship Moving Services is proud to support Veterans and is transparent about our role as a broker, we never want a customer to feel misled or unsupported during their move. If you would like further assistance, we encourage you to contact us directly so we can review your experience in greater detail and work toward a resolution. Thank you for bringing this to our attention, and we truly appreciate your service.

Darrick Linn

Move Size: 2 Bedroom Home

Great Experience!

I Moved from Alabama To Florida and my wife and I had a great experience, could not ask for a better move! Safe ship assigned us with a carrier, and they did a fantastic ... Read More

Move Date: Nov 23,2024
From: Allgood, AL To: Lake Worth, FL
Move Cost: $5678

Stacey Benny

Move Size: 3 Bedroom Home

Awesome Move!

The Movers were great! If I did move I will choose them again! Hopefully I don’t have to but it was stress free and the price did not change! Also Safe Ship with Custom ... Read More

Move Date: Nov 23,2024
From: Denison, KS To: Wellborn, FL
Move Cost: $9054

Jacob Drinkard

Move Size: 1 Bedroom Home

Awesome move!

The move was handled from start to finish by Safeship Moving Services and I couldn’t have asked for a better experience! The moving team was excellent and customer serv ... Read More

Move Date: Nov 22,2024
From: Topeka, KS To: Lake Worth, FL
Move Cost: $5200

Jerry Manny

Move Size: 3 Bedroom Home

My Move

My move went Great! Safe Bound was perfect with my move from FL! Could not ask for a better mover! Thank you Safe Ship Moving Services!

Move Date: Nov 16,2024
From: Callahan, FL To: Baldwin City, KS
Move Cost: $9876

Zachary Sutherland

Move Size: 3 Bedroom Home

Avoid at All Costs

My experience with Safe Ship Moving Services was beyond frustrating. They kept changing the delivery date, and my belongings ended up arriving almost two weeks late. To m ... Read More

Move Date: Oct 14,2024
From: New Ipswich, NH To: Mccordsville, IN
Move Cost: $5677
Official Company Response

Thank you for responding to us.


It is very clear from your review that you had a very unsatisfactory move. Here at Safe Ship Moving we have brokered over 25,000 families moves and as you are probably aware most of our consumers do not take the time to get back with us after their service unless it is less than satisfactory. We are greatly apologetic about the experience that you have endured on your transition and we are not a company that has completed so many brokered moves while our customer experience moves such as your own.


Can you please take a few minutes of your day to help us understand how we can prevent this experience ever occurring to another family that moves in the future under our brand?

Was there a problem with your estimate from the agent at the brokerage?

Was the issue a delivery timeframe or misled expectations of delivery by the agent?

Was there a problem with the carrier being a separate entity from our company?

Was there damages for the move?


Please if able provide us your job number so that I can make sure to do our due diligence on our side.


Thank you again.

Safe Ship Moving

Trista Dodrill

Move Size: 3 Bedroom Home

Worst Move Ever

Safe Ship Moving Services promised a smooth experience but delivered a mess. They showed up late, damaged my furniture, and lost a few items. Trying to get any compensati ... Read More

Move Date: Oct 12,2024
From: Ceresco, NE To: Green Cove Springs, FL
Move Cost: $5800
Official Company Response

Thank you for responding to us.


It is very clear from your review that you had a very unsatisfactory move. Here at Safe Ship Moving we have brokered over 25,000 families moves and as you are probably aware most of our consumers do not take the time to get back with us after their service unless it is less than satisfactory. We are greatly apologetic about the experience that you have endured on your transition and we are not a company that has completed so many brokered moves while our customer experience moves such as your own.


Can you please take a few minutes of your day to help us understand how we can prevent this experience ever occurring to another family that moves in the future under our brand?

Was there a problem with your estimate from the agent at the brokerage?

Was the issue a delivery timeframe or misled expectations of delivery by the agent?

Was there a problem with the carrier being a separate entity from our company?

Was there damages for the move?


Please if able provide us your job number so that I can make sure to do our due diligence on our side.


Thank you again.

Safe Ship Moving


Christopher Baker

Move Size: 3 Bedroom Home

Unreliable and Unresponsive

My experience with Safe Ship Moving Services was a disaster from start to finish. They missed the delivery date, and when my items finally arrived, several were damaged. ... Read More

Move Date: Oct 12,2024
From: Harwood, ND To: Hollis, NH
Move Cost: $5877
Official Company Response

Thank you for responding to us.


It is very clear from your review that you had a very unsatisfactory move. Here at Safe Ship Moving we have brokered over 25,000 families moves and as you are probably aware most of our consumers do not take the time to get back with us after their service unless it is less than satisfactory. We are greatly apologetic about the experience that you have endured on your transition and we are not a company that has completed so many brokered moves while our customer experience moves such as your own.


Can you please take a few minutes of your day to help us understand how we can prevent this experience ever occurring to another family that moves in the future under our brand?

Was there a problem with your estimate from the agent at the brokerage?

Was the issue a delivery timeframe or misled expectations of delivery by the agent?

Was there a problem with the carrier being a separate entity from our company?

Was there damages for the move?


Please if able provide us your job number so that I can make sure to do our due diligence on our side.


Thank you again.

Safe Ship Moving

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Licenses and Certificates of Safe Ship Moving Services

Safe Ship Moving Services is fully compliant with the Federal Motor Carrier Safety Administration (FMCSA), ensuring that all moving operations are conducted in accordance with legal regulations. The FMCSA is responsible for establishing safety standards and protecting the interests of both customers and the moving industry. The license numbers granted to Safe Ship Moving Services allow access to government records, enabling you to assess the company's safety track record and reliability. For your peace of mind, you can visit the FMCSA website to verify their license details.

(US Department of Transportation number)

US DOT: 3475743

(Interstate Commerce Commission Motor Carrier number)

ICC MC number: Not Provided

Local State License: Not Provided

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