United Regions Van Lines Reviews

As a minimalist, I don’t own many things, but each item holds significant value to me. United Regions Van Lines understood this and treated each possession with the utm ... Read More As a minimalist, I don’t own many things, but each item holds significant value to me. United Regions Van Lines understood this and treated each possession with the utmost respect during my move from Denver to San Francisco. The team was punctual, organized, and incredibly efficient. I wholeheartedly recommend them for a stress-free moving experience.

As a large family faced with the daunting task of relocating two households simultaneously, we were overwhelmed just contemplating it. However, URVL came through for us i ... Read More As a large family faced with the daunting task of relocating two households simultaneously, we were overwhelmed just contemplating it. However, URVL came through for us in extraordinary fashion! Their team expertly managed both moves, ensuring a seamless transition without any issues. Top-notch service!

We're a Spanish family who recently moved from Texas to California. URVL made the process so much easier for us! The crew was incredibly professional and even spoke Spani ... Read More We're a Spanish family who recently moved from Texas to California. URVL made the process so much easier for us! The crew was incredibly professional and even spoke Spanish, making us feel right at home. They handled all our belongings with care. Highly recommend!

This is by far the worst company I have ever had dealings with! Moving halfway across the country is stressful . To alleviate that stress, we decided to hire a profession ... Read More This is by far the worst company I have ever had dealings with! Moving halfway across the country is stressful . To alleviate that stress, we decided to hire a professional team to pack and move us. My husband read tons of reviews and finally decided on United Regions Van Lines. We have now determined that all the "5 star" review are fake and paid for. Our first call was to a sales representative by the name of Philip. We did a video call walk through to get a detailed account of all our belongings to determine how many cubic feet would be needed for our move. Philip also sold us on their "white glove" service. He explained that professional packers would come in and carefully wrap and pack all our belongings for us (Worst mistake ever, but I'll get to that later). We accepted the offer, set the date, signed the contract, and paid the deposit. From then on the communication was atrocious. QC was supposed to call us a week prior to pack/pickup date. This never happened. We left several voicemails the went unreturned. Several emails were sent to Philip, also unreturned. One day prior to pack/pickup, Lisa called my husband to gouge him for another $2K. Ok, fine. Money paid. Day one of packing/pickup, no one shows up. No calls. We called several times but couldn't reach anyone. Day two rolls around and we're finally able to get a hold of Carin, a supposed manager, at United Regions Van Lines. She charms us with her wit and sarcasm and assures us that our house is only a one day job and that the crew and driver will show up on day three to do everything start to finish. Ok, great. So, day three comes and surprise surprise! No crew, no driver. This is a Sunday you see, so the office is closed. Day four, We are now outside of the contracted dates. By this time we are very anxious. We have to be out of the house completely by the next day. Finally get a hold of Carin again and she apologized for the inconvenience buy says that the driver and crew will arrive at our house shortly. Now here is where things really start to go south. I stay at the hotel with the kids and the dog to ensure that we will not be on the way. My husband meets the driver, Russell, who informs him that he doesn't have a crew to "White Glove" pack us. But not to worry, one is being put together as we speak. As random people start to show up to our house, my husband hears them introducing themselves and referencing the daily work ad from Craigslist. Ok.... so I'm guessing these are not professional packers. Nope, not at all. When my husband sees the first person take out a kitchen drawer and dump it in to a GIANT clothes box, he starts to panic. This is not "careful packing". Russell is nowhere to be found so my husband tries to be everywhere at once to instruct the packers on how to pack. This does not work well. My husband, trying to keep me from losing my mind, doesn't tell me that our personal belongings have been treated in such a way. 17 days later, our belongings finally arrive! Yay!!! But wait, please hold your enthusiasm until you see the condition of which your things have arrived. Oh. My. Goodness. Absolute and utter disarray. Everything in giant boxes that I can't even reach the bottom of. It literally looks like a box was placed at the end of a counter and someone used their arm to just Swipe/slide it all down to the end and into the box. Broken perfume bottles, shampoo spilled all over everything, bars of open soap, jewelry, all just mashed into a giant box. My king size platform bed broken into pieces, unrepairable pieces. All the hardware for my children's beds is gone. My L shaped desk has been destroyed. Do you want to know the best part? The "customer service" person from United Regions Van Lines laughed at me and told me to file a claim. No concern, no accountability. If I could give this company ZERO stars I would. DO NOT GIVE THEM YOUR BUSINESS. You will regret it.

Moving my elderly parents from San Diego to Tucson was an emotional journey. United Regions Van Lines handled the move with sensitivity and professionalism. They took gre ... Read More Moving my elderly parents from San Diego to Tucson was an emotional journey. United Regions Van Lines handled the move with sensitivity and professionalism. They took great care with my parents' belongings, making the transition as smooth as possible. Their compassion and dedication were truly appreciated during such a significant life change.

As a military family, we’ve experienced our fair share of moves. But our recent move with United Regions Van Lines was by far the best. They were thorough, considerate, ... Read More As a military family, we’ve experienced our fair share of moves. But our recent move with United Regions Van Lines was by far the best. They were thorough, considerate, and incredibly efficient. Everything arrived in perfect condition, and the team even helped us unpack and get settled in. A top-notch service from start to finish.

If the idea of strangers handling your personal belongings gives you anxiety, then you might relate to my initial hesitance when facing a move from San Francisco to Seatt ... Read More If the idea of strangers handling your personal belongings gives you anxiety, then you might relate to my initial hesitance when facing a move from San Francisco to Seattle. I'm very particular about my possessions; every item has its place and significance. My partner, ever the pragmatist, argued that hiring professional movers would alleviate stress and make for a smoother transition.Skeptical but willing to compromise, we decided to go with United Regions Van Lines, a choice based on their strong reputation and positive reviews. I won't lie—I was a bundle of nerves leading up to the move, but that feeling started to subside as soon as their team arrived.What struck me immediately was their professionalism and keen attention to detail. They had specialized packing materials for various kinds of items, from kitchenware to keepsakes. The team moved through our home with the kind of care and precision that I would expect from someone handling museum artifacts. It was clear they understood the emotional value of the items they were moving, not just the material worth.My partner was thrilled to see everything running so smoothly, and I have to admit, watching them work made me realize we could never have done this on our own. Everything was meticulously labeled, securely fastened, and expertly loaded onto the truck.In retrospect, choosing to go with United Regions Van Lines was one of the best decisions we could have made for our move. If, like me, you're protective of your belongings but also want to make your life easier during a stressful time, this is the company to trust. They don't just move boxes; they move your life, respecting the emotional significance each item holds.

Moving from Boston to Miami was a big deal for me. I'm not just talking about the miles. I have a collection of rare books that are super important to me. So, finding the ... Read More Moving from Boston to Miami was a big deal for me. I'm not just talking about the miles. I have a collection of rare books that are super important to me. So, finding the right moving company was crucial. That's when I heard about United Regions Van Lines from a family friend who couldn't say enough good things about them.From the start, these folks knew what they were doing. They answered all my questions and made me feel relaxed about the move. They really seemed to get how important my stuff was to me.On moving day, I was pretty nervous, but I didn't need to be. They packed my books in special boxes to protect them from the weather. It was like watching a well-organized team who knew exactly what they were doing.When we got to Miami, everything was as perfect as when we'd packed it up in Boston. My books found a new home in our library.So, if you've got stuff that's really important to you, I'd totally recommend United Regions Van Lines. They didn't just move my things; they moved my life to a new city without messing anything up. They know what they're doing and they do it well.

I've booked URVL three times over the past decade, and their consistency is remarkable. Same dedicated service rep every time, and the care they take in protecting both t ... Read More I've booked URVL three times over the past decade, and their consistency is remarkable. Same dedicated service rep every time, and the care they take in protecting both the departure and arrival locations sets them apart. While their quotes may lean on the higher side, the quality matches the price. The crew is always professional and works seamlessly together, showing signs of thorough training. Everything always arrives on time and in great condition, with only the rarest minor wear. URVL makes the investment worth it.

Do not use this company. We hired them for a move from Colorado to New Jersey and it was a disaster. They told us they would store our furniture and boxes in Denver until ... Read More Do not use this company. We hired them for a move from Colorado to New Jersey and it was a disaster. They told us they would store our furniture and boxes in Denver until we were ready for them in New Jersey. After two months, we gave them the address and asked for a delivery date. We got the date a week after we requested and found that our household goods had been moved 3 times during that time period to 3 different storage areas. When we finally got our delivery, 80 per cent of our boxes were damaged or crushed. I know of 3 boxes that we never got. These were boxes that included wall pictures worth hundreds of dollars and personal pictures. My grandmother’s China was broken also, and it was packed very well. I had many problems contacting this company and when I would finally get them, they were very rude. Do not use this company. They are very disreputable.